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Orders may be placed at any time via our online store. You will need to register to shop with us. Creating an account allows you to shop faster, track your purchases and review your previous orders. Your email address is important, as this is the way we communicate with you and confirm your order. If you do not receive an email from us confirming your order within 24 hours, please let us know. PAYMENT: We accept payment by Paypal. Visa and Mastercard payments are processed through a secure third party provider 'Paypal', using the industry standard encryption technology. Your credit card is charged at the time of the transaction.

We make every effort to keep our website updated with stock quantities, and our shopping cart is set up so that if a product is out of stock, you will not be able to purchase it. Scrapbook Friendzy is a shop and an online store so in the event that an item is out of stock at the time of processing your order (a customer has purchased this in the shop and the website has not been updated before you order) we will contact you by email/phone before your order is packed. You will then have the option to choose a replacement item or receive a refund.

All Gift Certificates and discount vouchers must be redeemed within 12 months of issue unless otherwise stated. Vouchers and certificates are for products only. Postage is not included and will be charged as per the normal amount.


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